Privacy policy

Privacy and personal data must be protected. The processing of personal data of customers, suppliers, partners and other users is limited to that which is necessary for the optimal provision of services. Personal data is collected, processed and used in accordance with the contents of this privacy statement and the applicable data protection provisions, in particular those of the Swiss Data Protection Act (DPA). This privacy statement defines the personal data collected, processed and used. 

  1. Description and scope of data processing

1.1 Personal data within the meaning of these data protection provisions is any information relating to an identified or identifiable natural person (hereinafter referred to as the "data subject"). This includes, in particular, name, e-mail address, postal address, telephone number, as well as credit card, account and VAT data.

1.2 Information relating to the use of the website also forms part of personal data. In this context, personal data may be collected as follows: information on website visits (e.g. volume of data transfer, location from which data is accessed, other connection data and other sources accessed). These operations generally require the use of log files and cookies. Point 5 provides further information on log files and cookies.

1.3 As a general rule, personal data is destroyed or made anonymous as soon as it is no longer required for the purpose of processing.

  1. Data usage

In principle, personal data is used for the following purposes:

2.1 Providing the customer with the required (services) in the best possible way

2.2 Ensuring that the website is as efficient and user-friendly as possible

2.3 Fulfilling obligations arising from contracts with third parties

2.4 Enabling participation in interactive offers

2.5 Keeping you informed of service changes

2.6 Using other tools such as social network plug-ins, newsletters or web analysis tools

  1. Data processing principles

The principles of legality, proportionality, purpose, transparency (including the obligation to provide information) and security must be respected when processing data.

  1. Information about the user's computer, cookies

4.1 The following information is generally collected each time the website is accessed: the IP address, the browser request and the time of the request. In addition, the status and volume of data transmitted as part of this request are recorded. Information about the product, the browser/operating system version of the computer and the website from which the page was accessed is collected. This data is used for website operation (in particular to detect and eliminate website errors), to determine website performance and to make adjustments or improvements.

4.2 Cookies improve the ease, user-friendliness and usefulness of visits to the site. Cookies are information files automatically saved by the browser on the hard disk of the computer of the person visiting the site.

Cookies are used, for example, to (temporarily) record the services selected and the data entered in a form on the site. This avoids having to provide the same data each time a sub-page is opened. Where appropriate, cookies are also used after registration to identify the registered user, so that he or she does not have to log in again when a new sub-page is opened.

If you do not wish to use browser cookies, you can set your browser to block cookies. In this case, however, some of the website's functions may be restricted or even rendered unusable. If cookies from the visited site are accepted, but those from service providers and partners are not, it is possible to block third-party cookies by selecting the appropriate setting in the browser.

  1. Data security

All information transmitted during use is stored on servers located in Switzerland and/or the EU. As the transmission of information via the Internet is generally not secure, the security of data transmitted to the site via the Internet cannot be guaranteed. However, the website and other systems are protected by technical and organizational measures against loss, destruction, unauthorized access, modification or dissemination by unauthorized third parties.

  1. No transmission of personal data

Personal data is never passed on to third parties, except with the consent of the person concerned, or where legal and/or administrative and judicial provisions authorize or require the transmission of such data. This may include the communication of information for the purposes of criminal prosecution, risk prevention or the enforcement of intellectual property rights.

  1. Changes to these privacy provisions

We reserve the right to amend these data protection provisions at any time with effect for the future. An up-to-date version is available on our website. Please check this site regularly for the current privacy policy.

  1. Customer rights

Customers may request access to their personal data. The right of access relates in particular to the personal data as such, the purpose of the processing, the retention period (or, if this is not possible, the criteria for determining this period), the origin of the data if it has been collected via third parties, the existence of an automated individual decision as well as any recipients or categories of recipients to whom the personal data is communicated. The customer also has the right to revoke any consent given for the use of personal data at any time. The aforementioned rights may be exercised at any time with the company.

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